Items purchased online at www.escamastudio.com must be returned for refund within 15 DAYS from the date which the shipment was received .
Here is how to make a return:
- Make sure that the item is in its original and unused condition with original hang-tags attached.
- Include a copy of your sales receipt, return address, phone number, instructions in the box.
- Insure your shipment for the value of the item. Use a shipping method that is traceable (e.g. Priority Mail®, UPS, FedEx, DHL).
- Mail to the following address:
268 Bush Street #2812
San Francisco, CA 94104
Exchanges and refunds will be processed within one week upon receipt of the returned item.
Thank you for your support.